The Perfect Travel Servicing Infrastructure - Built for every edge case

While others automate the easy stuff, DeepFlow handles the chaos — refunds, reissues, fare logic, and every exception in between — so your agents don’t have to.

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THE INDUSTRY CHALLENGE

Travel servicing is broken. Automation stops at 40%, while the hardest 60% – the edge cases – eat 80% of an agent’s time. Agencies can’t fix it: too many content sources, too many airline rules, too much legacy baggage.

And now everyone’s layering chatbots on top of that broken infrastructure — widening the gap between conversation and execution.

Introducing Wenrix DeepFlow

Wenrix DeepFlow doesn’t patch the old system — it replaces it. It’s the execution infrastructure built to automate what the rest of the industry avoids: refunds, exchanges, ticketing corrections, ancillaries, and reservation requests.

By decoding the world’s most complex fare rules, taxes, and airline logic across EDIFACT, NDC, and LCC, DeepFlow delivers 93% automation coverage — more than double the industry norm. The payoff: lower costs, faster servicing, and happier travelers.

Plug it in via API today. Scale to our MCP Server tomorrow. Either way, you’re future-proof.

Deep Automation for Travel’s Hardest Problems

Everyone’s automating the easy stuff. We don’t. DeepFlow goes straight into the chaos — the rules, fares, refunds, and exceptions that break lesser systems. It’s built for the edge cases others avoid, because that’s where real automation begins.

Infrastructure, not another interface

DeepFlow isn’t a chatbot — it’s the infrastructure that makes those experiences actually work. It integrates deep into your operations, mirroring the way your teams already function, so there’s no rewiring required. By understanding airline logic across GDS, NDC, and LCC, DeepFlow executes seamlessly through your existing systems — powering modern, conversational experiences from the ground up.

Built for today’s operations – and tomorrow’s AI

DeepFlow bridges the messy present and the AI-driven future. Plug in modular APIs now to automate the hardest servicing tasks. Scale up to the MCP Server when you’re ready for full agentic workflows. Either way, you’re not adapting to the future — you’re outpacing it.

Start with Modular APIs

Adopt automation one workflow at a time — with modular APIs that replace repetitive manual tasks with precise, AI-driven execution.
No need to rebuild your stack. Just plug in the modules you need, when you need them.

Ideal for agencies that want to:

Start automating high-volume tasks quickly
Modernize workflows step by step

Available Modules:
Refunds • Exchanges • Cancellations • Schedule Changes • Disruptions • Ancillary Upsell • No-Shows • Booking Inquiries • Special Requests • Waivers • …and more

MCP server

Power your AI: Conversational Servicing Layer

Our MCP Server connects natural language to real actions, powering chatbots and Agentic AI so they can actually execute.

Ideal for agencies that want to:

Build fully automated chatbot or Agentic AI servicing
Deliver instant, accurate AI-driven service at scale

Built for today’s operations – and tomorrow’s AI

CANCELLATION API

Start with the most common servicing task — cancellations.

DeepFlow’s Cancellation API interprets fare rules, penalties, and refund logic across GDS, NDC, and LCC in real time.

Reduce agent touchpoints
Deliver instant, accurate traveler outcomes
Build trust in your automation foundation

Ideal for: Teams beginning their automation journey, ready to replace repetitive manual workflows with smart execution.

CHANGES API

Or start with automating changes

Flight changes are where complexity lives — multiple fare types, airline-specific logic, and conditional rules that cripple standard tools.

DeepFlow automates them end-to-end, reducing both agent load and traveler friction.

Automate reissue and revalidation workflows
Minimize human error and queue backlog
Extend your automation coverage beyond the basics

Ideal for: Operations teams scaling automation deeper into complex servicing scenarios.

CONVERSATIONAL AI SERVICING LAYER

Or Turn conversation into fully automated execution

Once your automation foundation is solid, unlock true conversational servicing.
DeepFlow powers the layer beneath your chatbot or agentic assistant, giving it the ability to actually do what it says — not just talk about it.